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The role o patient satisfaction surveys to improve patient care in day surgery
R. R. Thurairatnam, G. S. Mathew, J. Montogomery, M. Stocker
Patient satisfaction surveys are validated tools in assessing the quality of healthcare services (3). This has been impemented in our day surgery department as parto of a continuous qualityimprovement process
Cir May Amb 2014; 19 (3): 100-103
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